Question 1

What file formats can I upload?

Accepted Answer

PDF invoices and image files (PNG, JPG, WEBP). For best accuracy, use clear scans or original digital PDFs.

Question 2

Which AI models extract my data?

Accepted Answer

We chain Google Gemini 1.5 Flash → Groq Llama 3 → OpenRouter. If the primary fails or returns low confidence, the next provider takes over automatically.

Question 3

What export formats are supported?

Accepted Answer

CSV, Excel-compatible UTF-8 CSV, QuickBooks Desktop IIF, and Xero Bills CSV. More integrations (Zoho, Tally, generic JSON) are rolling out.

Question 4

How do plan limits work?

Accepted Answer

Starter includes 200 invoices/month. Pro includes 1,000. Enterprise scales from 1,500 to 5,000+. Counters reset on the first of each month.

Question 5

Is my data private?

Accepted Answer

Invoice files are stored in a private bucket scoped to your user ID via row-level security. Only you and our extraction pipeline can read them.

Question 6

How do I get an account?

Accepted Answer

Accounts are provisioned by your administrator. Contact your admin or reach out to sales for a demo.